Phone Soliciting for Dummies

[jcollie719]

Welcome to Telemarketing/Charity Collecting 101.

How to handle people who can't afford to give:

RIGHT:
CALLER: "Would you be able to donate at the $70 or $50 level?"
PERSON ON OTHER END: "I'm sorry. I lost my job recently so I can't afford to give anything right now."
CALLER: "Okay. Thank you for your time." (end call)

WRONG:
CALLER: "Would you be able to donate at the $70 or $50 level?"
PERSON ON OTHER END: "I'm sorry. I lost my job recently so I can't afford to give anything right now."
CALLER: "Well, (insert guilt trip about the number of children with cancer, police officers, etc. who died last year,) so would you be able to give a lesser amount like $30?" (If necessary, accuse person of not caring about sick kids or law enforcement. If person still refuses, wish death upon him/her then hang up.)

Both examples based upon actual calls I've received.

I can't wait until my laptop gets repaired. I tried to participate in bucktowntiger's uStream tonight, but the amount of memory the stream and the chat room used nearly brought my iMac to a halt. My iMac is one of the early CRT models from around 1994. Even typing a 5-letter response in the chat took about 30-40 seconds to process. I should have just bought an adapter to display the laptop screen on my bedroom TV.

Comments

[bucktowntiger.livejournal.com]

I will turn the stream parameters down a bit next week so that hopefully it will work better on your iMac :)

[lunchiesdogangl.livejournal.com]

Thank you. I'm hoping to have my laptop back by next week, but if it isn't that would be a huge help for me.